I’m not sure what applied rate to use on line five of the UC-1. Where can I find or calculate it?
The applied rate can be found on the rate notice sent to the employer. Alternatively, employers can access this information online through the Employer Self Service application. This ensures that you are using the correct rate for your form submission.
How can I determine whether or not the UC-1 form I am using is an approved version?
If you have questions about the form's approval status, you can reach out via email to Forms@Dor.IN.gov. It is helpful to scan the form and attach it to your email. Additionally, please mention the software you are using to fill out the form, as this can assist in resolving any issues more efficiently.
Where can I call with questions about DWD procedures and requirements?
Employers and preparers who have questions can call the Department of Workforce Development at 800-437-9136. This number is a direct line for assistance with any concerns regarding procedures and requirements related to the UC-1 form.
I am a preparer and my clients frequently forget to send me the UC-1 forms that were mailed to them. Is a blank approved form available?
A substitute UC-1 form is available in the forms and downloads section of the Indiana Department of Workforce Development's website. Be sure to read and follow the instructions on the substitute form carefully. Additionally, several approved software products can print the UC-1. To streamline the process, employers can set their preparers up as "correspondence agents" through the Employer Self Service website, which allows forms to be mailed directly to the preparer.
I don’t have an account number for my (my client’s) business. I’m told the UC-1 can’t be processed without an account number. How can I resolve this?
Every employer should have a valid SUTA account number when filing for the first time. If an employer is not registering due to an acquisition, they can obtain the correct account number through the Employer Self Service registration application. It’s important to note that employers registering due to an acquisition must provide notice of the acquisition five days before the effective date as required by law. If you have further questions, don’t hesitate to call 800-437-9136.
I prepare UC-1s for a large number of clients. How do they need to be assembled for shipping?
Proper assembly of the UC-1 forms before shipping is crucial for timely processing. The forms should be sent to P.O. Box 7054, which is designated for the Indiana Department of Revenue. Only UC-1s and checks should be included; all other documents will be sent to the Department of Workforce Development. To ensure efficient processing, cut the UC-1s from the page and separate them into two stacks: one for UC-1s without payments and another for UC-1s with checks, ensuring each UC-1 is followed by its corresponding check. Avoid including check stubs, other forms, staples, or paper clips.
I have (or my client has) a credit from a previous quarter. The new UC-1 doesn’t have a line for this. How should I fill out the UC-1 when I take this credit?
Employers should first verify on the Employer Self Service that a credit exists. They can either request a refund of that credit directly or adjust their remittance to include the previously remitted credit memo. When filling out the UC-1, it should accurately reflect the quarter data without mentioning the credit. The system will automatically handle any discrepancies between the amount due on the UC-1 and the amount paid.
When a business is closed, can I just write “business closed” on the UC-1 to let you know?
It is not advisable to write notes such as "business closed" on the UC-1 form, as these forms are processed by machine and such notes may not be recognized. Instead, you must complete State Form 46800 to officially close an account. This form is available on the Indiana Department of Workforce Development's website.